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Terms & Conditions

  1. Privacy and Confidentiality
    1. As a BASRT member I am bound by BASRT's Code of Ethics. The very existence of a client/therapist relationship is confidential, since it implies the existence of a sexual or relationship problem. The obligation to maintain confidentiality continues after the therapeutic relationship has ended.
    2. In the special circumstances of possible danger to the life or safety of an individual, it is permissible for the therapist to consult on the matter with other professionals without the consent of the client. It is expected that the identity of the client will normally be protected, but if the danger is clear and imminent, disclosures have to then be made to appropriate family members, other professional workers and public authorities.
    3. However, I cannot give a 100% guarantee of Internet and telephone security by the operating companies or other users. It is the client's responsibility to ensure that his/her own computer system is secure.
    4. Personal-Relationship.com stores information only as long as it is necessary. If your personal information changes (such as your address) or you no longer want to use one of our services to which you have subscribed, we will provide a way to correct, update, delete or remove your personal data. This can usually be done by you at the member information page or by e-mailing our site administrator.
    5. Please remember that any information you reveal, including personally identifiable information in a public forum such as in a discussion forum or a chat, is not subject to this Privacy Policy and can be seen by third parties unrelated to Personal-Relationship.com It is therefore important that you carefully consider what information you disclose in these areas.
  2. Links
    The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because Personal-Relationship.com has no control over such sites and resources, you acknowledge and agree that personal-relationship.com is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources. You further acknowledge and agree that personal-relationship.com shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
  3. Exclusions and limitations
    I am unable to accept clients who are under 18 years of age
  4. Legal Juristiction
    Counselling and supervision originates from the United Kingdom and shall be governed by the English law.
  5. Disclaimers
    1. You acknowledge your own risk factor and understand and agree that you are prohibited from bringing any action at law or otherwise, against Personal-Relationship.com for counselling or supervision provided.
    2. Any decision made or action taken by you, as a result of counselling or supervision, is at your own risk and remains your own responsibility.
    3. Personal-Relationship.com does not accept any liability or responsibility for any loss, damage, or injury whatsoever suffered, nor for any action or inaction by you, consequent upon any counselling or supervision which you have received.
  6. Guarantee
    1. It is inevitable that, from time to time, communication may be affected due to external forces. This includes the non-function of ISPs, power cuts and damage to telephone lines. If such an event occurs, then neither party will be held responsible for loss of service or actions resulting from loss of service. Where one party is the source of a breakdown in communication, the responsibility for rescheduling missed appointments will fall to that party ; appointments will be rescheduled accordingly.
    2. Personal-Relationship.com does not guarantee that the site or its operation will be reliable, accurate, uninterrupted or problem free. Personal-relationship.com reserves the right to change or discontinue at any time any feature or aspect of the website.
  7. Medical
    Online therapy is not a substitute for appropriate medical advise. It is the client's responsibility to be examined by their medical practitioner and inform him/her of their decision to undertake online sexual and relationship therapy. Always seek the advice of a doctor or other qualified healthcare provider with any questions you may have regarding physical or psychological health conditions.
  8. Fees
    1. Fees are subject to change without notice, but will not change whilst a contract is in place.
    2. Refunds are not usual policy, but complaints will be considered fairly. However, any sessions which have been paid for in advance, but remain unused will be refunded or credited if requested within 90 days of the order being placed, or of the last session date. No refunds will be given after 90 days.
  9. Limitation of Liability
    To the fullest extent permitted by applicable laws, and except in respect of death or personal injury arising from Personal-Relationship.com negligence, Personal-Relationship.com hereby excludes liability for any claims, loss, demands or damages of any kind whatsoever with respect to the Service, and any information, content, advertisements or products provided or distributed through the Service including, without limitation, direct, indirect, incidental or consequential loss or damages, whether arising from loss of profits, loss of revenue, loss of data, loss of use or otherwise and whether or not the possibility of such loss has been notified to Personal-Relationship.com. The foregoing will apply whether such claims, loss or damages arise in tort, contract, negligence, under statute or otherwise. If you are a consumer your statutory rights, if any, are not affected.
  10. Usage
    If you find the aforementioned conditions unacceptable, please do not make use of this website.

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© Copyright 2003 Pamela Moncur